Last Updated: September 26, 2026
This Shipping Policy explains the shipping, handling, delivery, tracking, and international delivery terms that apply to orders placed through sewor.com, operated by SEWOR LLC (“SEWOR,” “we,” “us,” or “our”).
By placing an order through our website, you agree to the terms described in this Shipping Policy.
1. Shipping Rates
We offer simple flat-rate and free shipping based on the total value of your order.
| Order Value |
Shipping Cost |
| Up to $100 USD |
$6.95 USD |
| Over $100 USD |
Free Delivery |
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
2. Order Processing Time
Orders are generally processed within 3–7 business days after payment has been successfully confirmed.
Processing time includes order verification, quality checks, preparation, and handoff to the applicable shipping or fulfillment provider.
Orders are not typically processed on weekends or public holidays. During high-volume periods, promotional events, product launches, or holidays, processing may require additional time.
3. Estimated Delivery Time
After processing, estimated shipping time is generally:
14–30 days
Delivery times are estimates only and may vary depending on the destination, carrier, customs procedures, local postal services, weather conditions, or other circumstances outside SEWOR's reasonable control.
Processing time and shipping time are separate. The estimated total time from order placement to delivery may therefore include both the processing period and the shipping period.
4. International Shipping
SEWOR ships to customers in the United States and international markets.
Availability of delivery services may vary by country or region. Certain destinations may be unavailable due to carrier limitations, legal restrictions, sanctions, customs regulations, or other logistical considerations.
If we are unable to ship an order to your destination, we will contact you and, where appropriate, cancel the affected order and issue a refund.
5. Customs Duties, Import Taxes, and Fees
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, handling charges, or other government-imposed fees when entering the destination country.
Unless expressly stated otherwise during checkout, these charges are not included in the product price or shipping fee and are the responsibility of the recipient.
SEWOR does not control or determine customs charges imposed by foreign authorities. We recommend contacting your local customs authority for information regarding possible import charges before placing an order.
6. Shipping Carriers and Logistics Providers
SEWOR may use different carriers, postal networks, fulfillment providers, and logistics companies depending on the destination, availability, product, and shipping route.
The specific carrier used for your order may therefore vary.
We reserve the right to select or change the shipping provider where reasonably necessary to fulfill your order efficiently.
7. Order Tracking
When tracking information becomes available, it may be sent to the email address provided during checkout.
Please allow reasonable time after shipment for tracking information to become active, as carriers may require time to scan and update the package in their systems.
Tracking updates are provided by the applicable carrier or logistics provider and may occasionally be delayed or incomplete.
8. Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping details carefully before completing checkout.
If you notice an error in your address, contact us as soon as possible. We will make reasonable efforts to update the address before the order is processed or shipped, but we cannot guarantee that changes can be made after fulfillment has begun.
SEWOR is not responsible for delivery problems caused by incorrect or incomplete address information supplied by the customer.
9. Failed Delivery or Unclaimed Packages
If a package cannot be delivered because the recipient is unavailable, the carrier may attempt redelivery, leave instructions, hold the package at a local facility, or return it to the sender.
Customers are responsible for following carrier instructions regarding collection or redelivery.
If an order is returned because of an incorrect address, refusal of delivery, failure to collect the package, or another circumstance attributable to the recipient, additional shipping costs may apply before the order can be sent again.
10. Delayed Orders
Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:
- Customs inspections or clearance
- Carrier or postal network delays
- Severe weather
- Public holidays
- High shipping volumes
- Transportation disruptions
- Incorrect or incomplete delivery information
- Events outside our reasonable control
If your order is significantly delayed, please contact us with your order number and we will assist you in reviewing the available tracking information.
11. Lost Packages
If tracking indicates that a shipment may be lost, please contact us so that we can review the matter with the relevant carrier or logistics provider.
A carrier investigation may be required before a replacement, refund, or other resolution can be considered.
The appropriate resolution will depend on the circumstances of the shipment, available tracking information, and the applicable carrier investigation.
12. Packages Marked as Delivered
If tracking shows that your package has been delivered but you cannot locate it, we recommend that you:
- Check around the delivery location
- Ask household members or neighbors
- Check with building management or reception, if applicable
- Contact the carrier directly
If the package still cannot be located, contact us with your order number and tracking information so that we can assist you in reviewing the situation.
13. Damaged Packages
If your order arrives damaged, please contact us as soon as reasonably possible and provide:
- Your order number
- A description of the issue
- Clear photographs of the product
- Photographs of the shipping packaging where relevant
This information helps us assess the issue and determine the appropriate next steps.
Returns, replacements, and refunds are subject to our Return & Refund Policy.
14. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate requests submitted before processing or fulfillment begins.
Once an order has been shipped, we may no longer be able to change or cancel it.
15. Delivery Estimates
All processing and delivery times provided on our website are estimates made in good faith and are not guaranteed delivery dates.
Nothing in this Shipping Policy is intended to limit any rights that consumers may have under applicable law.
16. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in shipping rates, carriers, fulfillment procedures, delivery regions, or applicable requirements.
Any updated version will be posted on this page with a revised Last Updated date.
17. Contact Us
If you have questions about shipping, delivery, or tracking, please contact:
SEWOR LLC
7345 W Sand Lake Rd
Ste 210 — Office 6354
Orlando, FL 32819
United States
Email: contact@sewor.com
Website: sewor.com
When contacting us regarding an existing order, please include your order number so that we can assist you more efficiently.
